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How we handle your account and personal information

Your privacy is the foundation of your account with us. We keep your deposit history, withdrawal records, and login details secure through encryption and regular audits.

Bank-level encryption on all transfersData stored in secured, monitored facilitiesThird-party audits of our security

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Our commitment to your information

raja mega Service availability depends on jurisdiction. Users are responsible for checking local law before access.

At raja mega, we collect personal data only to operate your account, process your deposits and withdrawals, and comply with local payment regulations. Your name, email, phone number and payment method details are encrypted and stored separately from your gameplay records. We do not sell your

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information to third parties. Payment partners like DANA, OVO, GoPay and QRIS receive only the transaction details they need to clear your request. Access to your data depends on local law; where local law permits, you may request a copy of what we hold about you
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or ask us to correct errors. Our privacy practices align with the regulations in place for the regions we serve in Indonesia.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

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Contact us about your privacy

SECURITY SNAPSHOT

How we protect you every day

Login protection

Your password is hashed and never stored in plain text. Two-factor authentication is optional but recommended. Log in from any device; we monitor for unusual access patterns.

Payment verification

Withdrawals to your DANA, OVO, GoPay or QRIS wallet are verified against the account name you registered with. Mismatches are flagged and delayed until confirmed.

Cookie and tracking

We use cookies to remember your language, session state, and game preferences. No cookies track you across other websites. You can disable non-essential cookies in your browser settings.

Data retention

We keep your account records for as long as your account is active, plus three years after closure for regulatory compliance. Deposit and withdrawal history is retained per local payment law requirements.

Third-party access

Your data is shared only with payment processors (DANA, OVO, GoPay, QRIS) and fraud-prevention partners. We never sell lists or rent contact information to marketers.

Request changes

Contact our support team to update your email, withdraw consent for marketing emails, or request deletion of non-regulatory data. Response times are typically one to two business days.

Privacy policy questions answered

Yes. Log in to your account, go to Security & Privacy, and select 'Download my data'. We'll send a file containing your name, email, phone, deposit dates, and withdrawal records within five business days.

We retain your core account details for three years after closure to comply with payment regulations and prevent fraud. Game history and transactions are kept for the same period. You may request early deletion of non-regulatory data.

Your account and all associated data remain encrypted and secure. We do not share inactive accounts with third parties. You can reactivate your account at any time by logging in with your original credentials.

Yes, we use cookies for session management, language preference, and game history. Essential cookies are always on. You can disable tracking cookies in your browser settings without losing access to your lobby or balance.

Only you can view your full withdrawal history when logged in. Payment processors (DANA, OVO, GoPay, QRIS) see transaction details for verification. Our compliance team may review records for fraud investigation if you request it.

No. Your DANA, OVO, GoPay or QRIS details are encrypted and kept entirely within our platform. Payment processors receive only transaction totals and timestamps — never your full account or password.

Yes. Unsubscribe via the link in any email, or update your preferences in Account Settings under Notifications. You'll stop receiving promotions immediately while keeping access to your account and withdrawal confirmations.

How we handle your account and personal information

Contact us about your privacy

How we protect you every day

Login protection

Payment verification

Cookie and tracking

Data retention

Third-party access

Request changes

Privacy policy questions answered

01 Can I request a copy of my personal data?

02 How long do you keep my information after I close my account?

03 What happens to my data if I stop playing?

04 Does raja mega use cookies?

05 Who can see my withdrawal history?

06 Is my payment method information shared with other websites?

07 Can I opt out of marketing emails?

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