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Your Terms and Conditions at raja mega

When you open an account with us, you're entering a straightforward agreement that spells out how deposits work, how withdrawals are verified, and what happens when you play.

Clear deposit and withdrawal rulesAccount security and verification stepsReal money payout processes
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raja mega Your Terms and Conditions at raja mega
GET HELP FAST

Reach our support team about your account

When you have questions about how your account works, what the terms mean in practice, or how to resolve a dispute, we're here to help.

In-Account Support Open your account and tap Support or Help.
Email Support Send your account number, issue and preferred language to [email protected].
Live Chat Open a browser chat Monday–Friday, 9 AM–6 PM Indonesia time.
YOUR ACCOUNT SECURITY

How we handle your account and data

Your account security, payment details and game history are stored on encrypted servers and protected by the same verification steps we use when you withdraw funds.

Encrypted Account Storage

Your login, payment history and game records live on servers with TLS encryption. We verify your identity before any withdrawal using the same phone number or email you registered.

Data Use Policy

We collect your name, phone, email and payment method only to run your account, process DANA, OVO, GoPay and QRIS deposits and withdrawals, and send important notices.

No Third-Party Sales

We do not sell, lease or share your personal account data with marketing firms, data brokers or other platforms. Your account is yours.

Cookies and Tracking

Session cookies help us prevent unauthorised logins and fraud. You can turn off non-essential cookies in your browser settings without losing access to your account.

Data Retention

We keep your account data for the duration of your account and seven years after closure for regulatory and fraud-prevention purposes where local law permits.

Your Rights

You can request access to, correction of or deletion of your personal data. Email [email protected] with 'Data Request' in the subject line and we'll respond within 30 days.

Frequently asked questions about our terms

Opening multiple accounts breaches our terms and we will close all of them and forfeit any balance. We detect duplicate accounts using your phone number, email, device and payment method. If you accidentally create a second account, contact support immediately to request closure before we flag it.

Withdrawals are available after your first deposit clears and your account passes identity verification, which usually takes 30 minutes to two hours. Once approved, your withdrawal via DANA, OVO, GoPay or QRIS completes within 24 hours. Bank transfer withdrawals may take 1–3 business days.

Verification confirms your name, phone number and payment method match your account. We use it to prevent fraud and comply with local money-transfer laws. The first time you withdraw, we'll ask you to confirm a code we send to your registered phone or email before the funds leave your account.

No. Your account login, balance and deposit history stay with raja mega. Live table operators see only your username and that you're a valid player. They do not receive your phone, email, payment method or personal address.

Contact support and request 'Account Closure'. We will close your account, transfer any remaining balance to your registered payment method within 24 hours, and mark your profile as inactive. Your historical data is kept for seven years as required by local regulations.

We can update terms if laws change or our services change. If a change affects your rights or payment terms, we'll email you with 14 days' notice and ask for your acceptance. If you disagree, you can request account closure before the new terms take effect.

Accounts are suspended if we detect rule breaches—duplicate accounts, fraud, multi-accounting from the same device or extreme bonus abuse. We'll email you the reason and give you a chance to respond within seven days. If verified as a breach, your account closes and any remaining balance is forfeited per the terms you accepted.

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